The National Epilepsy Support Service (NESS) provides support and information for people living with epilepsy across Australia. It operates Monday to Saturday, 9.00am to 7.00pm (AEST) at 1300 761 487. NESS is not a medical emergency line. If you are experiencing a medical emergency, call 000.
Who can use NESS?
Anyone can use NESS. It is a useful point of contact for:
What is NESS?
NESS is a free, Australia-wide resource that provides support and information for people living with epilepsy and those who assist them. NESS supports people of all ages and at all stages of life.
How can NESS help?
NESS staff can help with information and resources to support the health and wellbeing of people living with epilepsy. Resources include epilepsy information sheets and epilepsy management plans.
Our staff can also help you access ongoing support services, including Epilepsy Support Workers or Epilepsy Educators who can help the person with epilepsy meet their individual goals. We can help you to develop an Epilepsy Management Plan and an Emergency Medication Management Plan and train carers in administering emergency medication.
What can I talk to NESS about?
The NESS information line is staffed by people who know how epilepsy affects health, wellbeing and daily life. They can provide information on a range of topics, including:
The team can also refer you to the epilepsy organisation in your state or territory so that you can find out about local support, activities and events for people living with epilepsy.
How do I contact NESS?
NESS is available Monday to Saturday from 9.00 am to 7.00 pm (AEST). Phone: 1300 761 487.